Difference between revisions of "Browser Settings Best Practice"

Latest revision as of 14:40, 7 September 2015

Accelerate and ST6 - Web Browser Requirements[edit]

 enabled JavaScript
 enabled cookies
 W3C compliant browser's document object model

Supported Browsers

Please refer to Browser Compatibility

How to activate „Compatibility view”[edit]

Click the Compatibility view icon on the browser toolbar right after address bar

Screen resolution[edit]

Accelerate and ST6 requires minimum screen resolution of 1024x768.

Troubleshooting[edit]

Most people would not have any problems as these requirements are common for most other websites anyway however it is possible that some default browser settings to be changed. If you received a message „Cookies must be accepted to use the application” when access the ST6 platform means that your browser has cookies disabled.

If when you access the ST6 platform a blank page appears it is possible that JavaScript is disabled in your browser.

How to enable cookies[edit]

Internet Explorer

1. click "Tools" (for IE7 users: if you don't see Tools click on Alt and Menu Bar will appear)
2. select "Internet Options"
3. open "Privacy" tab
4. using slider select "Medium" level
5. press "OK"

Mozilla FireFox

1. click "Tools"
2. select "Options"
3. open "Privacy" section
4. check "Accept cookies from sites" check box.
5. press "OK"

Google Chrome

1. Click the wrench icon on the browser toolbar.
2. Select Options.
3. Click the Under the Hood tab.
4. Click Content settings in the "Privacy" section.
5. Click the Cookies tab in the Content Settings dialog that appears:

How to enable JavaScript[edit]

Internet Explorer

1. click "Tools" (for IE7 users: if you don't see Tools click on Alt and Menu Bar will appear)
2. select "Internet Options"
3. open "Security" tab
4. press "Custom level" button
5. find "Scripting" section in the list and switch "Enable" under "Active scripting"
6. press "OK" in "Security Settings" window
7. press "OK" in "Internet Options" window

Mozilla FireFox

1. click "Tools"
2. select "Options"
3. open "Content" section
4. check "Enable JavaScript" check box.
5. press "OK"

Google Chrome 1. Click the wrench icon on the browser toolbar.
2. Select Options.
3. Click the Under the Hood tab.
4. Click Content settings in the "Privacy" section.
5. Click the Cookies tab in the Content Settings dialog that appears:

Extra advices:[edit]

Do not activate the setting "Never empty the browser's cache";

Do not save save the platform as "Favourite" in your browser, because, as a SSO user, you might be thrown out of your session often.

Contact support:[edit]

If you should encounter any difficuties regarding your browser settings, please send your query to our support team.