Browser Settings Best Practice

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Accelerate and ST6 - Web Browser Requirements[edit]

 enabled JavaScript
 enabled cookies
 W3C compliant browser's document object model


Supported Browsers

Please refer to Browser Compatibility

How to activate „Compatibility view”[edit]

Click the Compatibility view icon on the browser toolbar right after address bar

Compatibility view.png


Screen resolution[edit]

Accelerate and ST6 requires minimum screen resolution of 1024x768.


Troubleshooting[edit]

Most people would not have any problems as these requirements are common for most other websites anyway however it is possible that some default browser settings to be changed. If you received a message „Cookies must be accepted to use the application” when access the ST6 platform means that your browser has cookies disabled.

Cookies.png


If when you access the ST6 platform a blank page appears it is possible that JavaScript is disabled in your browser.

JS not enabled blank page.png


How to enable cookies[edit]

Internet Explorer

1. click "Tools" (for IE7 users: if you don't see Tools click on Alt and Menu Bar will appear)
2. select "Internet Options"
3. open "Privacy" tab
4. using slider select "Medium" level
5. press "OK"

IE How to enable cookies.jpg


Mozilla FireFox

1. click "Tools"
2. select "Options"
3. open "Privacy" section
4. check "Accept cookies from sites" check box.
5. press "OK"

Mozilla FireFox How to enable cookies.jpg


Google Chrome

1. Click the wrench icon on the browser toolbar.
2. Select Options.
3. Click the Under the Hood tab.
4. Click Content settings in the "Privacy" section.
5. Click the Cookies tab in the Content Settings dialog that appears:

Chrome How to enable cookies 1.png
Chrome How to enable cookies 2.png
Chrome How to enable cookies 3.png


How to enable JavaScript[edit]

Internet Explorer

1. click "Tools" (for IE7 users: if you don't see Tools click on Alt and Menu Bar will appear)
2. select "Internet Options"
3. open "Security" tab
4. press "Custom level" button
5. find "Scripting" section in the list and switch "Enable" under "Active scripting"
6. press "OK" in "Security Settings" window
7. press "OK" in "Internet Options" window

IE How to enable JS.jpg


Mozilla FireFox

1. click "Tools"
2. select "Options"
3. open "Content" section
4. check "Enable JavaScript" check box.
5. press "OK"

Mozilla How to enable JS.jpg


Google Chrome 1. Click the wrench icon on the browser toolbar.
2. Select Options.
3. Click the Under the Hood tab.
4. Click Content settings in the "Privacy" section.
5. Click the Cookies tab in the Content Settings dialog that appears:

Chrome How to enable JS 1.png


Chrome How to enable JS 2.png


Chrome How to enable JS 3.png


Extra advices:[edit]

Do not activate the setting "Never empty the browser's cache";

Do not save save the platform as "Favourite" in your browser, because, as a SSO user, you might be thrown out of your session often.


Contact support:[edit]

If you should encounter any difficuties regarding your browser settings, please send your query to our support team.